With many companies now using cloud computing solutions, companies using these latest cloud computing solutions have been urged to make sure that they have a good relationship with the manufacturer that is providing them.
According to Seth Robinson, one of the authors of the CompTIA second annual Trends in Cloud Computing report, the so-called Service Level Agreements, or SLA, is a key factor in any deal to purchase and secure a cloud computing contract.
Robinson further said that a SLA is "very important" and an agreement must be reached prior to any investment in technology taking place. This is so because there are so many companies that go directly to the internet and just pick up services and sign off on things and begin using them.
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